Classroom Ops Technician
Company ActiveMichigan Technological University IT Dept.
Houghton, MI, US
February 2022 – January 2024
906.487.1111When I first joined this team I had went through various trainings they wanted me to complete to ensure I was equipped with all the tools I would need to complete my tasks. This was very useful and one of the best environments for me since they were very understanding of my class schedule, when emergencies came up, and allow me to practice what I learn in the position I held. I was able to use a list of skills that I had and gained throughout my time with the IT Dept. and while attending college. Couldn't have been more appreciative of this job I held.
Skills Used
OrganizationCommunicationProblem-SolvingTeamworkTroubleshooting End DevicesInterpretting Technical DrawingsHandling Ticket RequestsEscalating TicketsReport Inventory of ResourcesProviding Customer ServicesIntroduced to IT Fundamentals